Intel i915 random freeze

General Discussion
1

Hi,

The last 2 weeks I have had several random freeze. According to what I investigated the problem could be related this bug: "rcs0 reset request timed out" · Issue #137 · intel/gvt-linux · GitHub

I am not totally sure, here I leave some messages from journalctl

feb 07 16:29:56 kernel: i915 0000:00:02.0: Resetting rcs0 for hang on rcs0
feb 07 16:29:56 kernel: [drm:gen8_reset_engines] *ERROR* rcs0 reset request timed out: {request: 00000001, RESET_CTL: 00000001}
feb 07 16:29:56 kernel: i915 0000:00:02.0: Resetting chip for hang on rcs0
feb 07 16:29:56 kernel: [drm:gen8_reset_engines] *ERROR* rcs0 reset request timed out {request: 00000001, RESET_CTL: 00000001}
feb 07 16:29:56 kernel: [drm:gen8_reset_engines] *ERROR* rcs0 reset request timed out: {request: 00000001, RESET_CTL: 00000001}
feb 07 16:29:59 kernel: Asynchronous wait on fence i915:gnome-shell[980]:8e3ee timed out (hint:intel_atomic_commit_ready+0x0/0x60)
feb 07 16:30:02 kernel: i915 0000:00:02.0: Resetting rcs0 for hang on rcs0
[...]
feb 07 16:30:10 kernel: i915 0000:00:02.0: Resetting rcs0 for hang on rcs0
feb 07 16:30:12 kernel: i915 0000:00:02.0: Resetting rcs0 for hang on rcs0
feb 07 16:30:14 kernel: i915 0000:00:02.0: Resetting rcs0 for hang on rcs0
feb 07 16:30:16 kernel: i915 0000:00:02.0: Resetting rcs0 for hang on rcs0
feb 07 16:30:18 kernel: i915 0000:00:02.0: Resetting rcs0 for hang on rcs0
feb 07 16:30:20 kernel: i915 0000:00:02.0: Resetting rcs0 for hang on rcs0
feb 07 16:30:22 kernel: i915 0000:00:02.0: Resetting rcs0 for hang on rcs0
feb 07 16:30:24 kernel: i915 0000:00:02.0: Resetting rcs0 for hang on rcs0
feb 07 16:30:26 kernel: i915 0000:00:02.0: Resetting rcs0 for hang on rcs0
feb 07 16:30:28 kernel: i915 0000:00:02.0: Resetting rcs0 for hang on rcs0
feb 07 16:30:30 kernel: i915 0000:00:02.0: Resetting rcs0 for hang on rcs0
feb 07 16:30:32 kernel: i915 0000:00:02.0: Resetting rcs0 for hang on rcs0
feb 07 16:30:34 kernel: i915 0000:00:02.0: Resetting rcs0 for hang on rcs0
feb 07 16:30:36 kernel: i915 0000:00:02.0: Resetting rcs0 for hang on rcs0
feb 07 16:30:38 kernel: i915 0000:00:02.0: Resetting rcs0 for hang on rcs0
feb 07 16:30:40 kernel: i915 0000:00:02.0: Resetting rcs0 for hang on rcs0
feb 07 16:30:42 kernel: i915 0000:00:02.0: Resetting rcs0 for hang on rcs0
feb 07 16:30:44 kernel: i915 0000:00:02.0: Resetting rcs0 for hang on rcs0
feb 07 16:30:46 kernel: i915 0000:00:02.0: Resetting rcs0 for hang on rcs0
feb 07 16:30:48 kernel: i915 0000:00:02.0: Resetting rcs0 for hang on rcs0
feb 07 16:30:50 kernel: i915 0000:00:02.0: Resetting rcs0 for hang on rcs0
feb 07 16:30:52 kernel: i915 0000:00:02.0: Resetting rcs0 for hang on rcs0
feb 07 16:30:54 kernel: i915 0000:00:02.0: Resetting rcs0 for hang on rcs0
feb 07 16:30:56 kernel: i915 0000:00:02.0: Resetting rcs0 for hang on rcs0
feb 07 16:30:58 kernel: i915 0000:00:02.0: Resetting rcs0 for hang on rcs0
feb 07 16:31:00 kernel: i915 0000:00:02.0: Resetting rcs0 for hang on rcs0
feb 07 16:31:02 kernel: i915 0000:00:02.0: Resetting rcs0 for hang on rcs0
feb 07 16:31:04 kernel: i915 0000:00:02.0: Resetting rcs0 for hang on rcs0
feb 07 16:31:06 kernel: i915 0000:00:02.0: GPU recovery timed out, cancelling all in-flight rendering.
feb 07 16:31:06 kernel: i915 0000:00:02.0: Resetting chip for hang on rcs0

This error has been reproduced with both Wayland and Xorg

My host system:
System: Dell Latitude 7400
SO: Clear Linux 32260
Linux Kernel: 5.4.18-902.native
DE: GNOME 3.34.3
CPU: Intel i7-8665U (8) @ 4.800GHz
GPU: Intel UHD Graphics 620

According to this discussion: https://bugzilla.redhat.com/show_bug.cgi?id=1780800, the workaround is back to kernel 5.3.

How could I do this in Clear Linux?
Is there any other workaround?
What other useful information can I add?

1 Like
2

I would recommend installing the lts kernel, which is several releases behind. That removes the need to compile anything and you will get updates for it.

1 Like
3

Thanks,

If I install this:

swupd bundle-add kernel-lts

Will this kernel version automatically take on boot up? Or should I do something additional?
And if I want to go back to the current kernel version, how can I do it?

1 Like
4

Confirm, I’ve the same trouble. This should to be fixed.

5

I’ve also experienced freezes.

Could you also point us to how to compile the latest kernel please as my laptop is pretty new and would benefit from a newer kernel.

Thanks,
Carolos

6

This is very strange,I have this issue before only when I running Brave Browser but after the latest kernel-native upgrade 5.4.18 all is ok now.

7

I have the same latest kernel-native 5.4.18-902 but I got system crash of video yesterday (while firefox surfing). I can’t use lts kernel (by other causes)

I have Intel UHD Graphics 605
but it still see that output in kernel like that:

user@host # dmesg -k | grep drm
...
[drm:mipi_exec_gpio] *ERROR* GPIO index 1 request failed (-2)
[drm:mipi_exec_gpio] *ERROR* GPIO index 5 request failed (-2)
[drm:mipi_exec_gpio] *ERROR* GPIO index 0 request failed (-2)
[drm:mipi_exec_gpio] *ERROR* GPIO index 5 request failed (-2)
[drm:mipi_exec_gpio] *ERROR* GPIO index 5 request failed (-2)
...
8

Today I updated to Clear Linux 32300, and now I have the 5.5.2-903.native kernel.

For now I have not had the issue back :smiley:

Has anyone experienced the issue with this upgrade?

9

Use clr-boot-manager list-kernels and clr-boot-manager set-kernel to select the kernel to boot.

1 Like
10

We generally provide the latest kernel (we’re already shipping 5.5.3), so while you can compile your own, it may not bring you much benefit. Nonetheless:
https://docs.01.org/clearlinux/latest/guides/kernel/kernel-development.html

1 Like
11

Thanks!

I upgraded this morning to 32300 (kernel 5.5) and my issue has disappeared.

Before 32300 I could consistently reproduce the issue and now everything looks good.

1 Like
12

I still have the same issue with kernel 5.5.5-911.

i915: Resetting rcs0 for stopped heartbeat on rcs0
i915: GPU HANG: ecode 8:1:0x86dffffd, in Xwayland [875], stopped heartbeat on rcs0

I use firefox

I change to kernel 4.19.105-115.lts2018