Problems in Installation

Q&A
1

I am new to the world of linux and tried to install clear OS on my notebook positivo vision c14, appeared the error message “Installation failed. See /root/clr-installer.log for details.”, I went to see the file and saw:

2023/09/19 12:42:58 [INF] Installation Steps complete
2023/09/19 12:42:58 [DBG] timeout --kill-after=30s 30s curl --no-sessionid -o /tmp/clr-installer-vaml-1047531940 -s -f https://cdn.download.clearlinux.org/releases/39960/clear/config/image/.data/post-gui-install-msg.yaml
2023/09/19 12:42:58 [DBG] sync user is sudo_user=#1000
2023/09/19 12:42:58 [DBG] Gnome Proxy Mode: none
2023/09/19 12:42:58 [DBG] [Previous line repeated 4 times]
2023/09/19 12:42:58 [DBG] cmd.Env: [ ]
2023/09/19 12:43:28 [DBG] FetchRemoteConfigFile failed : “exit status 124”
2023/09/19 12:43:28 [DBG] Failed to download the Post-Installation message: exit status 124

Does anyone know how to solve this problem?

2

I am a linux newbie too @Limamdes. Welcome to Clear Linux.

I suggest you connect an ethernet cable or have the wifi connected to your home network during the installation.

Let us know if you used the GUI or command line installation.

3

Hi @Indy. thanks for the welcome.

I was already connected to the internet when the error appeared and i had used the GUI installation.

sorry for taking so long to reply.

4

Hey @Limamdes , not to worry.

If you were connected to internet during installation, I am not sure what went wrong. It is worth trying an older ISO like 37** or 38**. I usually choose the erase and use the whole drive option. Did you install it in a partition rather than the whole drive?

Hope someone else in the forum is wiser than I :smiling_face:

5

Have you retried it? Looks like it was timing out trying to download that yaml file, but I can see the cdn is serving it up now.

Chris

6

@Indy thanks for the help!!! I deleted the entire drive before installing.

@pixelgeek sorry for replying late again, I tried at least four times before post my problem here.